woman with surgical mask

5 Strategies: Patient Communications During COVID-19

The international healthcare community is leading the fight against COVID-19, but it as well as numerous other communities are feeling considerable strain. The number of reported cases has skyrocketed, and current U.S. guidance notes we can expect further spread of COVID-19 in the coming weeks.  At the time of publishing, the Johns Hopkins Coronavirus Resource Center reports there are over 86,000 cases confirmed in the United States and almost 550,000 worldwide. Effectively communicating with patients during COVID-19 is vital. As…

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revenue cycle technology

Embrace Technology in the Revenue Cycle

Traditional healthcare revenue cycle organization is all about managing the metrics. This is essentially equivalent to teaching the test to students to measure their performance. The revenue cycle is an ongoing transactional business. If that didn’t issue enough of a challenge, there’s this: the cycle is also complicated by management impacting revenues. Let’s take a look at what moving away from the metrics and toward digital growth can mean for health systems’ bottom lines. What the metrics don’t tell us …

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diverse leadership in healthcare

Advancing Equity & Care: Diverse Leadership in Healthcare

The struggle to make high-quality healthcare affordable for every American continues. Health inequities persist in underserved communities where access to care is often limited and where social determinants often impact health outcomes. Disparities exist in the quality of healthcare received by minority populations. According to the Health Professionals for Diversity Coalition, the average wait time for patients who are African-American needing kidney transplants is almost twice as long as that of patients who are white. Such disparities translate into real…

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A human capital management company, providing staffing and consulting solutions in Revenue Cycle Management and Population Health to a diverse range of healthcare organizations nationwide. The company’s portfolio delivers quality solutions to empower healthcare organization success, enhance clinical and financial outcomes, and enable the transition to value-based healthcare.


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