What Do Healthcare Professionals Want Most?
When recently featured in an employee spotlight, our own Morgan Babcock was asked to share what helps her thrive in the workplace. Her answer? A collaborative team and a healthy work environment. But what does a healthy work environment look like? Or, more importantly, what doesn’t it look like? Many healthcare organizations are assessing how to best answer that question now after the pandemic "brought a heightened focus on the challenges on the workforce." And with a renewed focus on such benefits as more mental health resources and support, remote work options and flexibility, and better benefits, many healthcare professionals…
Implementing CDI Expertise in the Age of Telehealth
Clinical documentation serves as a foundation for every patient’s health record. It facilitates "the accurate representation of a patient’s clinical status that translates into coded data." With a properly implemented clinical documentation improvement (CDI) program, organizations can paint a picture for all team members involved in a patient's care, boost healthcare revenue and reimbursements, and optimize high-value specialist utilization. It's essential that a patient’s severity of illness and clinical treatments are documented, and CDI experts embrace the task of putting sustainable solutions into action. This helps to improve the quality of care while also improving coding, billing, and compliance processes.…
How Healthcare Providers Can Succeed with Outsourced RCM
Accuracy is often challenging to achieve. But in many industries and professions, meeting and overcoming challenges is crucial. Take for example pharmacists: they must correctly fill prescriptions or risk a patient experiencing unwanted side effects or a lack of medication adherence. Or consider airline pilots: they must digitally monitor multiple controls; making one sizable mistake could result in a disaster. In the world of healthcare, a robust revenue cycle requires accuracy, too. From reviewing and submitting claims to performing medical credentialing and conducting charge capture, healthcare providers risk costly reimbursement delays, poor cash flow, and overall weak financial performance without…
