In today’s health care systems, performance improvement is the main goal for outsourcing revenue cycle functions.
Whether you’re looking at a full or partial Revenue Cycle Management (RCM) or Health Information Management (HIM) BPO solution, Harmony Healthcare has developed cost effective, quality-driven solutions that optimize highly skilled professionals to support your initiatives and meet your strategic and financial goals.
Recognizing the challenges that hospitals and health systems face in this highly regulated and evolving healthcare environment, intuitive healthcare leaders are turning to strategic partnerships for effective and proven options. Outsourcing part or all of your RCM departments is one way to mitigate risk, increase revenue, improve quality and meet the demands of transitioning from Fee for service to Value-based care.
Harmony Healthcare impacts performance improvement by implementing solutions in Coding (Inpatient, Outpatient, ED, Pro- Fee, HCC), Inpatient CDI, Physician Practice Revenue Cycle Optimization, PFS, Claims processing, Denials Management, Audit, and Patient Access. Through the Harmony outsourcing model, you will see departmental cost reductions of 20% to 30% for domestic and up to 60% cost reductions via international sourcing solutions. Departmental reductions are driven by leadership’s propensity toward outsourcing as a solution, and results directly impact improvements in quality and productivity, while decreasing the burden of HR, improving effective departmental time management, reducing vendor management and lowering employee cost.
Our Application Service Provider (ASP) model, enables highly skilled professionals to access medical records via the internet from virtually anywhere in the country, with no limits to days and times of the week. This HIPAA compliant encrypted technology contains the strictest security measures available, and is provided with no additional burden to the health system. Consultants can seamlessly access the system to perform the work, meeting all KPI and metrics requirements. Results will go back to the hospital, with productivity and audit logs tracked and reported to leadership.
- 100% domestic labor
- 100% International Labor
- Hybrid – a % mix of US and global labor
Each model is client-centric and designed to meet the specific goals and initiatives of the hospital or health system. The solution can be deployed to: address short term goals, reduce a backlog, lower DNFB, improve CMI, augment staff shortages, or be implemented as a long-term strategy.
Our healthcare solutions remove obstacles like inaccessible data and inefficient processes, so you can focus on improving lives through better, more affordable, and more accessible healthcare.
Harmony has built strategic partnerships around the globe to find and employ the very best, no matter where they live.
You will reduce your Revenue Cycle and HIM departmental budget by 30% to 60% of current cost while increasing accuracy and productivity with no more management and micro management. You will not feel the pressure or stress, we will!
Each partner must adhere to the highest industry standards. We choose the partner that best fits your unique skill requirements. The solution we will recommend will be based on a comprehensive review, with some of the key components of our offshore program.
- Guaranteed Hours by modality for 1, 2 & 3 year periods of guaranteed minimums
- Rebadging of staff
- Departmental BPO PFS, HIM, CDI, Audit, Case Management, Patient Access
- Education & Training = Preceptorship
- Combined fee for Coding, Documentation, and physician education per chart
- Bundled Price Strategy by chart
- Medical Claims processing/Billing & Collections