Lisa Knowles Talks Turning Denials into Change Agents
“What can I learn from this denial? I can learn what the insurance company’s thought process is on why they denied it… and change the way we think about it so that becomes a change agent and so that denial never happens again.”
Lisa Knowles, our Senior Director, Client Solutions and resident denials expert, focused denials as change agents on May 6’s The Revenue Integrity Show. You can click here to listen.
You can also tune in on these streaming platforms: SoundCloud, iTunes, Google Play, and Spotify.
Learn more about our denials solutions here.
