Lisa Knowles has more than 25 years of healthcare experience specializing in Health Information Management and Revenue Cycle, with a focus on Coding and Compliance. Lisa has held various positions within the Revenue Cycle and Health Information Management, from Revenue Cycle Director to Enterprise Director of Coding and Reimbursement. Lisa brings a passion for revenue cycle, coding and compliance with the understanding and knowledge that complete and accurate documentation is the foundation.
Lisa has and continues to deliver results to world leading Academic Medical Facilities and integrated Healthcare Delivery Networks. This has contributed to an awareness, drive, and comprehension that accurate patient data impacts patient care and quality outcomes.
Lisa’s leadership style is to share her knowledge, coach, develop and mentor. She is intentionally present and engaged with her team members. She is active within the Revenue Cycle, understanding the impact that coding has and willingness to collaboratively partner to reach all goals.
Lisa currently oversees Harmony’s compliance and education programs and was the former Director of Coding at The Cleveland Clinic. A requested presenter on the national and state level, Lisa recently presented at the 2018 OHIMA Annual Meeting in Columbus, Ohio. Lisa is also featured in the April 2018 edition of Compliance Today. Her article, The HCC Audit – What You Need To Know, discusses five troublesome areas that auditors will scrutinize when calculating the risk adjustment factor used to determine financial capitation for physicians, physician groups, health systems, and Medicare Advantage plans. Read the full article here.