7 Steps to a Strong OP CDI Program
More care has shifted to the outpatient setting over the past several years. This has spurred a motivation for healthcare providers to focus on outpatient clinical documentation improvement (CDI) programs. Outpatient CDI programs are growing and parameters of the field are becoming more clearly defined. When looking to create an outpatient CDI program, follow these 7 essential steps: #1: Begin with data acquisition and assessment Just as you would do with any new program, gather data for your new outpatient CDI endeavor. Make sure you consider: your denial rates your RAF scores and how they compare to area clinics in…
Employee Spotlight with Jeff Atkinson
Meet Our Client Solutions Advisor: Interview with Harmony Healthcare’s Jeff Atkinson He and his lovely wife welcomed a new son to the world just a few months ago. Allegedly, he's amazing at playing air guitar on his leg, but word is he reserves that talent for wedding receptions only. He's the star hooper on the Harmony basketball team, he's a die-hard Colts fan, and he's well known for his invaluable training skills - especially with new team members. Without further ado, here’s Jeff in his own words. What does a typical day look like for you here at Harmony? I…
Embrace Technology in the Revenue Cycle
Traditional healthcare revenue cycle organization is all about managing the metrics. This is essentially equivalent to teaching the test to students to measure their performance. The revenue cycle is an ongoing transactional business. If that didn't issue enough of a challenge, there's this: the cycle is also complicated by management impacting revenues. Let's take a look at what moving away from the metrics and toward digital growth can mean for health systems' bottom lines. What the metrics don't tell us There's a fundamental problem in today’s highly scrutinized billing compliance environment. Revenue cycle leadership is often so focused on the…
