Harmony Insight

protect remote healthcare work

How Can Organizations Protect Remote Healthcare Work?

Even before COVID-19, more people than ever were working remotely. In 2019, 43% of Americans worked from home occasionally while just over 5% did so full-time. In healthcare, remote work has gained steam in the past several years, and organizations have adopted new best practices and technologies to maintain HIPAA compliance.  Last month, a major obstacle to large scale remote healthcare work was removed when restrictions on telemedicine were temporarily lifted. Though it’s difficult to predict precisely what a post-coronavirus…

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client services team

Gleaning Lessons: How to Create CSM Success

As a member of the Harmony Healthcare team for the last 5 years and a member of its Client Services team for 3 of those years, I’m proud to see how we work together to engage with our clients. I’m now the Manager, Client Services, so I lead a group who is responsible for managing large projects that the Account Executive team bring in. We also work with current and past clients to manage our own projects.  Many things make…

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A human capital management company, providing staffing and consulting solutions in Revenue Cycle Management and Population Health to a diverse range of healthcare organizations nationwide. The company’s portfolio delivers quality solutions to empower healthcare organization success, enhance clinical and financial outcomes, and enable the transition to value-based healthcare.


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